Bills are due the 15th of every month. Billing statements are mailed out by the end of the month. Failure to receive a bill does not waive late charges or disconnect fees. We encourage you to contact our office immediately if you do not receive your statement by postal service.
Automatic Bank Draft: The amount of your monthly bill is automatically deducted from your bank account on the 15th of each month, free of charge. If the 15th falls on a weekend or holiday it will draft the business day prior, and will be credited to your account. To set up Automatic Bank Draft, stop by our office or print and fill out the Bank Draft Payment Form located under the Forms & Reports, All Forms & Reports tab and return it to our office.
Online: You may pay your bill online by clicking "Pay Your Bill Now". We accept Visa, Mastercard, Discover and Electronic Check. There is a fee for this service.
By Mail: If paying by check or money order through the mail, please remit payment with your payment coupon. To avoid late fees, mail your payment at least seven business days before the due date specified on your bill.
Drop-off: You may pay your bill in the office during hours of operation. We accept cash, check, money orders as well as credit and debit cards. There is a fee for credit and debit card payments. A drop box is available for payments when the office is closed.
By Phone: You may pay your bill by calling 888-573-8296. There is a fee for this service.
**DOXO Warning** DOXO is not accepted by Elm Creek WSC.
Bill Pay Options